March 12, 2007, 8.45am. Toyota has named Cooke Howlison of Dunedin as its Dealer of the Year.
The company’s general manager, Heather Dickson (pictured), said the win was partly due to “constantly looking at current processes and making any necessary improvements.
“In 2006 we were committed to learning from dedicated customer focus groups, which resulted in significant improvements in customer satisfaction.”
Cooke Howlison is celebrating 112 years of business in the Otago region. The former bicycle company bought Wrightcars Dunedin in 1989, gaining the Toyota franchise.